NHS & PRIVATE SERVICE

Repeat Prescriptions

Order your regular NHS medicines online or through your GP and collect them from your local Procters Pharmacy.

NHS serviceFree to orderCollect in branch
Service available at
Polegate High Street Heathfield High Street Heathfield Station Road

Order your NHS repeat prescription

The easiest way to order your regular medicines is through the NHS App or NHS website. Simply select the medicines you need and make sure your local Procters Pharmacy is set as your nominated pharmacy.

Once your GP surgery has approved the request, the prescription will be sent to us electronically. Our pharmacy team can then prepare your medicines for collection.

You can also request your repeat prescription directly from your GP surgery, including by returning the paper repeat slip supplied with your medication.

Once your GP surgery has approved the request, the prescription will be sent to us electronically. Our pharmacy team can then prepare your medicines for collection.

You can also request your repeat prescription directly from your GP surgery, including by returning the paper repeat slip supplied with your medication.

Electronic repeat dispensing

If your medication is stable and you take the same medicines regularly, your GP may be able to set up Electronic Repeat Dispensing, also known as eRD.

With eRD, your GP can authorise a series of prescriptions covering up to 12 months. These are sent electronically to your nominated Procters pharmacy and released at regular intervals, so you do not need to submit a new request each month.

Speak to your GP surgery to find out whether eRD is suitable for you.

Nominate Procters as your pharmacy

To collect your prescriptions from Procters, choose your preferred branch as your nominated pharmacy in the NHS App or speak to one of our team next time you visit a Procters Pharmacy. You can change your nominated pharmacy at any time.

Ready to get started?

Manage your repeat prescription on the NHS App, or speak to our pharmacy team who are happy to set everything up for you.

Contact us

  • Lovely local pharmacy with the nicest ladies. Pharmacist is always helpful and ready to give advice if you can't get to see your GP. Been going here for years and always had great service, its an invaluable community resource.

    Louise Hall
    Heathfield

  • This pharmacy is a joy to visit. The staff are amazing. Even in the worst days you leave feeling slightly better due to the atmosphere and kind smiley staff.

    Samantha Hancox
    Polegate

  • Kind and generous team went above and beyond to help me as we headed into the weekend with an unwell baby. Thank you so much, good karma.

    Daisy Browne
    Heathfield

  • Very friendly staff. Always helpful. They take the time to get to know their regular customers, which is a nice touch.

    Christopher Pearson
    Polegate

  • Staff were happy to provide me emergency medication because i had run out and wasn't registered at a local surgery at the time, would definitely use again, helpful friendly staff.

    Natalie Bourner
    Heathfield

  • The best chemist in East Sussex,
    friendly staff with prompt service.

    Wayne Isted
    Polegate

  • Went in with a mosquito bite on my face. Pharmacist said it looked infected, was issued with antibiotics within 10 minutes. Brilliant service and quicker than the doctor!

    Janet Clarkson
    Heathfield

  • The staff are friendly, helpful and kind. I have used the repeat medication services regularly. They also saved a phone/ actual appointment at the GP surgery. Thanks so much, your help is greatly appreciated!

    Angela Marsden
    Polegate

  • I arrived just before closing and the people working were very friendly and made a big effort to make sure I could get the medication I needed before closing doors.

    Kitty Aldridge
    Heathfield

  • Really great staff and are very friendly.... makes a difference going to a place were they go over and beyond to help thank you.

    Aaron Wilkinson
    Polegate

  • Friendly helpful staff, professional service even when very busy.

    Charlotte Gooch
    Heathfield

  • Great pharmacy. Staff really friendly and efficient. Always a pleasure to visit.

    John D.
    Polegate

  • Very helpful and informative. Quick service and friendly pharmacist for my 6 year old child.

    Andrea Eastwood
    Heathfield

  • So friendly, kind and caring, I would rate higher if i could!

    Charlie Martin
    Polegate

  • Great Pharmacist, was able to get antibiotics for my daughter when I couldn't get a doctors appt. Very friendly and helpful.

    Stephanie Belton
    Heathfield

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